On September, 1968, the Department of Mechanized Process was created, this department together with the University General Treasury, wanted to modernize the process of the UANL and Hospital Universitario personnel’s payment control.
During the same year, we started working on the processes of some schools’ Student Records Department such as students’ control and attendance lists.
That was how the first mechanized payment process was created in November, 1968. There was an IBM processor -1401 model- with 2K memory and it used perforated cards given by the Machines Department located to the South of Rectorate building second floor and which now is called Student Records Department.
In 1972, authorities decided to move the building to Matamoros and Garibaldi Street, out of Ciudad Universitaria -due to student disturbances- as well as changing the name to Calculation Center. Subsequently, the building started to implement budgets and accounting processes, for this reason, the equipment was updated and once again its name was changed to Calculation Electronic Center.
From 1973 -1974 services’ growth was bigger in students, and in 1975 for Schools services, time in which the data 3200 control model equipment was installed with processor cooling with frost water.
In 1975 it was called Computing Systems having 72-12 Cyber model (CDC) data control equipment with 32k of memory, 200MB of capacity in hard disk; from then, there are remote terminals service for School of Chemistry, School of Mechanical and Electrical Engineering, School of Physics and Mathematics and School of Civil Engineering.
In this time daily tests checking was started at pilot level in the Preparatoria 15 –high school- through tests with differential items (or matrix tests) for grading answers on previous stamped cards and then using them as an ordinary service with other schools such as Preparatoria 2, School of Law, School of Psychology, etc.
In 1989 the building was moved to Ciudad Universitaria, taking the low area of the ‘Capilla Alfonsina’ Library.
In 1991 the Information Technology building was inaugurated by the UANL President, Ing. Gregorio Farias Longoria; the building was located next to the ‘Capilla Alfonsina’ Library.
In 1992 the Systems Department changed its name to Systems and Computing Department by revolutionizing with vanguard Technology.
In 2004, the Systems and Computing Department -headed by Ing. Alberto Zambrano Elizondo- modified its name to Information Technology Department.
From 2004 to 2009, Department personnel were working on institutional great projects which contributed to reduce the Digital Gap and the Vision 2012 through the efficiency in administrative and academic processes and online services improvement.
- SIASE, Integrated System of Academic Services Administration (Admission, Scholar, Finances, Human Resources, Scholarships, Tutoring, and Social Service), 54 Schools, 1,500 administrative users, 125,000 students and 6,500 professors -online- (carried out in the UANL).
- UNIBOLSA, Institutional Labor Exchange where more than 2,500 Enterprises publish their work offers and more than 20,000 enrolled students are participating to get those positions (carried out in the UANL).
- NEXUS, Teaching-Learning Platform, makes the collaboration easier between students and professors by creating, publishing and sharing online courses, 37 Schools, 42,500 students, 2,500 professors, 2,000 courses, support in On site, Blended and Distance learning (carried out in the UANL).
- CODICE, Integrated System of Libraries Administration, Cataloguing, Circulation, Acquisition, Internet, 54 Schools, 76 Libraries, 300 administrative users, 125,000 students -online- (carried out in the UANL).
- SIE, System of Executive Information supports the High Direction (UANL President, Secretaries, Central Directors and Principals) to consolidate and analyze Institutional information for having performance indicators by a timely and reliable manner, approximately 100 users (carried out in the UANL).
- UNIVERSITY EMAIL: Email Service and Collaboration with 125,000 students and 7,000 professors through @uanl.edu.mx which allows the team work and effective communication through a secure and effective tool that strengthen the students and professors’ University identity.
- OFFICES AUTOMATION supports the administrative productivity with the collaboration tools (training) implementation (Outlook) which is authorized for more than 1500 administrative users.
- DOCUMENTS DIGITALIZATION gives support to the administrative productivity by digitalizing and indexing more than 2 millions of documents of Scholar, Scholarships, University Board, and Social Service areas.
- WIRELESS, services implementation of wireless access for students and professors that walk around the three campuses –Ciudad Universitaria, Salud and Mederos-with mobile equipment, more than 15000 students and professors.
- KAIZEN, System for Quality Administration for the Quality Systems Administration of the -already certified in ISO-9001-2000- Academic and Administrative Institutional Buildings.
- HELP DESK, Establishment of a Computing Services area –Help Desk, 1,350 reports per month, 14,000 reports per year.-
- DIGITAL LIBRARIES, the Virtual Museum is being carried out as well as the access to Historical Heritage; from the UANL webpage you can access to do Virtual tours and see the plastic works of different museums; there is a System that allows us to access to unique books such as Alfonso Reyes’ work.
- Likewise, its computing and telecommunications infrastructure has been strengthened with a Data Center where with more than 150 servers, they link more than 13,200 PC’s, 2.836 telephones, 305 printers, 36,000 wireless users and receive more than 8,000,000 visits per year in UANL web page.
We have participated in Connectivity Infrastructure’s Design, Installation and Support (voice, data, VC, Internet, Wireless, TV Closed Circuit, and Regulated Energy, UPS’s, Emergency Plants) in 16 buildings such as research centers, institutes, graduate studies buildings, libraries and schools.
In November, 2005, the DGI obtained the ISO 9001:2000 certification, which allows us to be in a continuous improvement process for assuring our quality services. In 2009, the recertification was gotten and on January, 2010 this certification became ISO 9001:2008. On the other hand, the DGI –looking for the excellence on the quality of its services and before a demand of providing a 24/7 service- has advanced on the acquisition of the international best practices through the specialized certification on processes such as ITIL (Group of better IT practices for the service administration), COBIT (Group of best practices for IT planning), CMMI (Group of better practices for software development), PM (better practices on Projects administration), and ICREA which defines the standards for computing centers.
The DGI -with all these responsibilities- wants to contribute to 2012 UANL Vision where our Institution wishes to be the ‘Mexican Public University with the national and international highest prestige.’